Box Office Manager

Job Description and Details
https://smithcollege.wd5.myworkdayjobs.com/smithcollege/job/Smith-College/Box-Office-Manager_R-202300328

Job Summary
Oversee the overall day to day operations of the box office from the daily sales and office hours to scheduling student staff for daytime and evening operations. The Box Office Manager will ensure a hospitable, smooth and efficient operation. Responsible for programming and monitoring the ticketing system, tracking daily sales and deposits, ticket account management and fulfillment, supervising and directing student staff and volunteers, and troubleshooting in difficult situations. Work closely with Theatre and Dance department staff, SmithArts Publicity Manager, and the Director of the Smith Office for the Arts. Leads by example at all times and provides the highest level of customer service to all guests, vendors and clients. Provide box office expertise and conduct research to help build a more expansive box office model for future years, serving diverse departments and partners across the Arts at Smith.

This role would be a 2-year fixed-term part-time benefits eligible role from September 2023-May 2025.